This is a guest post by Cathy Wildhaber about her experience implementing a wiki in her department. Cathy is a technical writer in Kansas City. For the past 4 years, she has worked for a company that provides computer systems and services to financial organizations.
Ever take a look at some slick wiki technology and think “Wow, that’s really cool…I want one”? I did, and the results (an internal wiki for the documentation department where I work) were…less than stellar. Here’s how you can avoid my mistakes.
I had been working on a continuing education SharePoint site for the department. There was a wiki webpart available in SharePoint, and I became intrigued. What better way to help department members increase their knowledge about the profession than by harnessing our collective brainpower and talents! We could create collaborative summaries of training we’d attended! The intern could create a “new hire” section! We could have a knowledge base! How cool! Read the rest of this entry »
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